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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our website is hosted by guru.co.uk and uses the wordpress platform that allows us to sell our products and services to you. Your data may be stored through the database which is stored on secure servers behind a firewall.

Our payments are taking using PayPal and Woocommerce and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.

It’s important to note that third-party services, such as Google Analytics placing cookies or utilizing other tracking technologies, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our own Privacy Policy. We also use a 3rd party for our email marketing and your data is covered by those policies. Please view the separate cookie policy.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at [email protected]

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [email protected]

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Restoring Our Planet

Featherlight Living is proud to be embedding restoration into the business by planting 50-80 trees with profits from every workshop and retreat.

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